CAT takes its role of providing mobility seriously. We recognize that passengers may face barriers that require them to bring a personal care assistant (previously referred to as an escort) when they travel. Personal care assistants must provide assistance to the person traveling. Passengers using Paratransit services requiring a personal care assistant are required to have their physician complete the necessary documentation. Once this form is completed and filed with CAT, passengers will be permitted to bring one (1) personal care assistant on board with them. A personal care assistant trip must be noted at the time the passenger makes a reservation. Failure to note the need for a personal care assistant will prevent the escort from being able to board.
- You may bring someone with you as a personal care assistant at no cost to you in the following situations:
- If you are under 18, you can be escorted by a parent or other relative/guardian.
- If you cannot travel independently, or you need any assistance due to age, illness, physical or mental disability. A personal care assistant needed in this capacity must be verified by a physician.
- If you do not speak English, you can bring someone with you to interpret on your behalf.