Capital Area Transit Advisory Committee Surveys People with Disabilities to Improve Inclusive Regional Transit Service

For immediate release
Tuesday, June 21, 2016 


Bob Philbin
Capital Area Transit

Lan Do
Disability Advocacy Support Hub

Seth Ambrose
Center for Independent Living Central PA

(Harrisburg) – Capital Area Transit People with Disabilities (PWD) Advisory Committee will conduct a system-wide survey of PWD transit riders in Dauphin County, the City of Harrisburg and Cumberland County, throughout the summer and fall, Committee chair and CAT spokesperson Robert Philbin said today.

In the United States, Americans with disabilities constitutes the largest and most inclusive minority in the nation.  According to the U.S. Census Bureau, there were some 56.7 million disabled people, or 19% of the population as of 2010.

“Capital Area Transit is committed to providing quality transit service to central Pennsylvania’s PWD ridership,” Philbin said.  “The results of this survey will provide a strategic plan to assure our contemporary PWD community transit needs are met.”

The survey objectives are to assess rider experience with CAT and other Transit Services and to see if there are trends that suggest areas for improving rider experience and rider access to both Fixed-Route and Paratransit services.

“When a PWD rider database has been established, based on the survey responses, the Advisory Committee will provide service recommendations and an educational program covering ridership accessibility and safety,” Philbin said.

The Capital Area Transit Persons with Disabilities Advisory Committee developed the survey with assistance from the Disability Advocacy Support Hub, a project of the Disabilities Rights Pennsylvania through a grant from the PA Developmental Disabilities Council and is available online at:

“The survey is designed to assess both Fixed Route and Paratransit transit service throughout the capital region,” Ms. Lan Do, of the Disability Advocacy Support Hub, said.  “We will offer multiple methods for people to respond to ensure opportunities to get responses from our community.”

The survey will be conducted throughout the coming summer and fall; tabulation will begin in October with findings and a public report issued in January 2017.

In addition to the CAT website and on CAT buses, the survey questionnaire will be available for easy use on allied organization websites.

“We have established more than 30 social service and related agencies to reach out for distribution of the survey,” Seth Ambrose, Living Well Specialist, with the Center for Independent Living of Central PA, Inc. (CILCP) and Wheels in Motion Advocacy Group, said.

“The survey will be widely circulated throughout Dauphin and Cumberland Counties.” If there are any organizations interested in assisting with the distribution of the survey, please contact Seth Ambrose at

The Capital Area Transit People with Disabilities Advisory Committee meets monthly, the first Tuesday of each month in Capital Area Transit’s board room.  Next month’s public meeting is scheduled for Tuesday, July 5, 2016, from 12:30 – 2:00 pm, at Capital Area Transit offices, 901 N. Cameron Street, Harrisburg, PA 17101, 717-233-5667.

CILCP provides innovative programs and services to allow persons with diverse disabilities to live well. CILCP advocates on many different public levels to ensure all people with any type of disability are provided with the opportunity to live well.

Capital Area Transit was incorporated in 1973 when Cumberland County and Dauphin County Commissioners and the City of Harrisburg organized CAT to provide mass transit Fixed-Route and Paratransit shared-ride services, which today conveniently and safely transport about 2.5 million riders a year in the thousand square mile capital region.  Visit, follow CAT on Facebook or Twitter at @CATTransit, or call CAT’s Public Information Office at 717-238-8304 for more information.  “Where CAT Goes, Community Grows.”


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