FAQs

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Why should I try CAT?

There are lots of reasons to try CAT. Traffic congestion is growing. One fully seated bus can take up to 46 cars from the road at rush hour, which reduces pollution. And think about the fuel savings if you commute on a CAT bus. If your average round trip commute is 20 miles a day, you could save $1,000 per year on gas. Not to mention that you could save $3,000* or more per year in maintaining and operating your car. The longer your commute, the greater the savings. Plus it’s easy, convenient, and safe.

*Based on the IRS Mileage Rate of .585 cents per mile effective July 1, 2008

I can’t find my stop on the timetable.

The intersections listed on the timetable are key “timepoints.” There are many stops in-between. CAT bus stop signs or shelters are conveniently located throughout the system. In the metropolitan area, you can board a bus only at a designated bus stop sign.

I can’t find a bus stop near me.

If you live outside the metropolitan Harrisburg area, the CAT bus will stop in-between designated bus stops. We’ll be happy to provide you with information on the route nearest you and how to indicate you want the bus to stop. We’ll even alert the bus driver to be on the lookout for you.

There are 21 park & ride locations throughout the area where you can drive a short distance and park, then board a bus.

When should I arrive at my stop?

Plan to arrive at the bus stop five minutes before the scheduled departure time. If you want to board a bus at a stop located between two timepoints on the schedule, please be at your stop by the time listed for the nearest previous stop before yours.

How do I know which bus to use?

All bus routes are numbered and named by the furthermost destination before the bus returns to Downtown Harrisburg. The destination of each bus is displayed above the windshield and also to the left of the bus’s front door. It may also indicate a major road within its route. If you’re not sure you’re boarding the correct bus, the driver will gladly answer your questions.

Do I need exact change?

Yes, please have the exact change ready before boarding the bus. Your driver cannot make change. For convenience and cost savings, you may want to consider our monthly passes or a multiple ride ticket.

How do I transfer to another bus?

If you need to take more than one bus to complete a one-way trip, you can buy a transfer from your driver while boarding. Transfers must be used within one hour and cannot be used for a return trip. To use the transfer, simply give it to the driver on the connecting bus. Monthly pass holders just show their monthly pass to the driver.

What are Zones?

The total CAT service area is divided into three zones based on the distance of the final destination from Downtown Harrisburg. An additional fare of 60¢ per zone is required.

A zone fare of 60¢ is collected as you board or leave the bus. When leaving Downtown Harrisburg, the base fare is collected when boarding and the additional zone fare collected when leaving. On trips to Downtown Harrisburg, both the base and zone fares are collected when boarding.

See CAT Zone map under Fixed-route Fares section.

How often do the buses run?

How often do the buses run?
Bus times and frequency varies by route. During peak hours, the buses run more frequently. Check the schedule for the particular route you’re interested in.

How can I get a bus route to come to my neighborhood?

To have buses routed to your neighborhood, please get a petition together in your area. In addition to signatures include hours during which buses serving your neighborhood would be most useful.

How much do I save by buying a Zone 1 monthly pass or multiple ride ticket versus paying the single ride fare?

The monthly pass saves you the most money. A $45 pass pays for itself in just over 13 working days. During a month, if you use your pass twice per day for 21 days, your average cost per trip is $1.07 per ride. Similar savings occur with the Zones 2, 3, and 4 passes.

The 11 Ride Special Saver (at $16.50) gives you one ride free. The 25-Ride Extra Value ticket (at $33) gives you 5 rides free. Keep in mind the 11-Ride and 25-Ride tickets do not include transfer or express charges. The monthly pass covers those costs.

What are the days and hours of operation for the Share-A-Ride service?

Share-A-Ride services are available 7 days a week, 6 AM to 6 PM, except on major holidays.

Can I use the Share-A-Ride services to go to church on Sundays?

Yes. Please make your reservation before 10 AM on Friday, if you wish to attend church on the following Sunday.

Where can I go on Share-A-Ride vans?

Share-A-Ride vans will provide transportation to anywhere in Dauphin County.

What is the difference between Share-A-Ride and Special Efforts Transportation (SET)?

Share-A-Ride is a reserved ride service in Dauphin County that provides door-to-door rides to senior citizens, persons with disabilities, human service agency clientele and the general public.

SET is the ADA complementary service provided to fixed route passengers who are unable to board a regular bus. The SET service operates in the same areas and hours as the regular bus route schedules.